REFUND POLICY

Last updated: [04-10-2025]

At PREPOVATE, we strive to provide the best online learning experience through our Learning Management System (LMS). Before purchasing any of our courses or subscription plans, we encourage you to carefully review all course materials, descriptions, and system requirements to ensure they meet your needs.

ALL PURCHASES ARE FINAL

Please note that all purchases made on our platform, including but not limited to courses, subscriptions, and digital content, are **final and non-refundable**.

We do not issue refunds under any circumstances, including, but not limited to:

• Changing your mind after purchase.
• Inability to complete the course due to personal reasons.
• Dissatisfaction with the content after accessing the course materials.
• Unused or partially completed course access or subscription time.
• Failure to review course previews or system requirements prior to purchase.

Previews and Description

To ensure customer satisfaction, we provide detailed course descriptions, outlines, and, where applicable, sample content or preview sections. We highly recommend reviewing these materials thoroughly before making your purchase decision, as this forms the basis of your decision to buy a **non-refundable** product.

Access to Content

Upon purchase, users will have full access to the course materials or subscription services for the duration specified at the time of purchase. Please ensure you are aware of the time limits for access, as extensions are not guaranteed and **no refunds will be provided for unused access or expired subscriptions.**

Technical Issues

If you encounter technical issues while accessing your course or subscription, please reach out to our support team immediately. We will do our best to assist with troubleshooting, but **no refunds** will be provided in case of unresolved technical difficulties related to your personal device, internet connectivity, or system incompatibilities which are beyond our control.

Changes to the Refund Policy

We reserve the right to modify or update this refund policy at any time. Any changes will be reflected on this page, and it is your responsibility to review this policy periodically. Continued use of the platform after changes constitutes acceptance of those changes.

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Summary of Key Points

The core of our policy is straightforward:

• **No refunds under any circumstances:** This is clearly and prominently stated to avoid any confusion or ambiguity.
• **Encourage careful review before purchase:** We provide previews to ensure users know exactly what they are buying.
• **Support for technical issues:** We offer help for technical issues on our end, but issues caused by the user's setup are not grounds for a refund.

Feel free to adjust this as needed for your LMS. Let me know if you'd like to refine any details further!